Legal

Terms of Service

Last Updated: October 15, 2026

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between Cua AI, Inc. and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

Cover Page

Order Form

Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.

Cloud Service: Managed sandbox infrastructure for AI agents. We offer cloud sandboxes on numerous operating systems specifically for general and coding agent use. We also offer open source software development kits related to agent sandbox infrastructure. We also offer Cua Spaces, software that runs on computers Customer provides, together with hosted services such as the relay and team features.

Plan Terms: For Cua Spaces Pro and Teams, the Plan Terms also apply and control over any conflict with this Agreement.

Order Date: The Effective Date

Subscription Period: 1 month(s)

Cloud Service Fees: Certain parts of the Product have different pricing plans, which are available at Provider's pricing page. Customer will pay Provider the applicable Fees based on the Product tier and Customer's usage. Provider may update Product pricing by giving at least 30 days notice to Customer (including by email or notification within the Product), and the change will apply in the next Subscription Period. Modifying Section 5.1, fees are inclusive of taxes, except for Cua Spaces Pro and Teams: their fees exclude taxes, which are handled as set out in the Plan Terms (Pro is sold through Link, Stripe's merchant-of-record service, which adds any applicable tax; for Teams, Provider adds applicable tax, and reverse charge applies where Customer provides a valid business tax ID).

Payment Process: Bill by invoice: Provider will invoice Customer monthly. Customer will pay each invoice within 7 day(s) from the last day of the Subscription Period. Cua Spaces Pro and Teams are instead charged in advance, monthly or yearly, to the payment method on file through Stripe, as set out in the Plan Terms.

Non-Renewal Notice Period: At least 30 days before the end of the current Subscription Period. Cua Spaces Pro and Teams may be cancelled at any time, effective at the end of the paid period.

Use Limitations: We withhold the authorization to limit resources if used for abuse. This can range from number of sandboxes to the number of organizations and workspaces.

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: Cua AI, Inc.

Effective Date: The date Customer first accepts this Agreement.

Governing Law: The laws of the State of Delaware

Chosen Courts: The state or federal courts located in Delaware

Covered Claims:

Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights.
Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights; or (2) results from Customer's breach or alleged breach of Section 2.1 (Restrictions on Customer).

General Cap Amount: The fees paid or payable by Customer to Provider in the 12 month period immediately before the claim.

Notice Address:

For Provider: f@trycua.com
For Customer: The main email address on Customer's account