Teams FAQ
Answers about Cua Teams: SSO and audit export, data and bring-your-own compute, billing, refunds and support.
Answers about Cua Teams: SSO and audit export, data and bring-your-own compute, billing, refunds and support.
Not yet. SSO and audit export are coming next, with no dates yet. They are not included in Teams today.
No. Spaces run on computers you own or rent yourself: your Mac, other machines you connect, or VMs in your own cloud account. Your cloud provider bills you for those VMs. Cua provides the app, the sharing and the relay that lets your devices reach your machines.
Yes. Macs, Linux and Windows machines can all be team machines, so you can share your own Mac with your team. See team machines.
Your Spaces and everything in them stay on your machines. The team moves to Free at the end of the period you paid for.
No. Free stays available, and you can buy Teams when you are ready.
Monthly plans have no refund for partial months. On a yearly plan, cancel within 14 days of the first yearly charge for a full refund; after that there is no refund for the unused part of the year. The Plan Terms have the full text.
Stripe prorates them. Added seats are charged pro rata for the rest of the period on your next invoice. Removed seats earn a prorated credit on future invoices, not a cash refund. The minimum is 2 seats, the maximum 100.
Nothing is cut off. The Cua Spaces app shows a notice with an Upgrade button. See Teams for what a live session and a relay hour are.
Only those that use the relay. Spaces on your own network or reached directly do not go through the relay and do not count.
Email f@trycua.com.